10+ Years of IT Excellence in Systems Engineering & Team Leadership
Driving digital transformation through scalable infrastructure, enterprise solutions, and high-performing IT teams at Sysco Labs. Specialized in ITIL, cloud infrastructure, and end-user technology strategy.
As a passionate and creative systems engineer with an MBA and extensive certifications, I specialize in designing, implementing, and maintaining cutting-edge IT infrastructure for global enterprises. My career spans over a decade of progressive roles, from web development foundations to senior systems engineering and now technical team leadership.
I'm driven by the mission to support digital transformation and innovation through optimal performance, security, and scalability. My expertise spans ITIL 4, Microsoft Intune, SCCM, cloud infrastructure (OCI, Azure), and PowerShell automation—backed by a proven track record of delivering enterprise IT solutions for companies like IFS and Sysco Labs.
Currently, as Team Lead - End User Technology at Sysco Labs, I lead cross-functional initiatives, mentor engineers, and ensure service excellence across IT operations. My leadership philosophy centers on empowering teams, driving continuous improvement, and aligning technology with business objectives.
Leading end-user technology initiatives, team management, strategic IT planning, and service delivery optimization. Overseeing infrastructure modernization and guiding enterprise IT transformation.
Designed and maintained IT infrastructure for global enterprise software company. Leveraged cloud and automation technologies to enhance operational efficiency, scalability, and system reliability.
Managed complex IT systems and infrastructure, implemented security protocols, and supported digital transformation initiatives across the organization.
Drove IT operations, system administration, and enterprise technology solutions. Managed IT budgets, vendor relationships, and technology roadmaps for organizational growth.
Progressed through roles as Web Designer/Developer, HRIS Intern, and Trainee Product Executive, building foundational technical and business acumen across different sectors.
Postgraduate Institute of Management
IT Service Management
Oracle Cloud Infrastructure Architect
Google IT Support Specialization
Career Essentials by Microsoft & LinkedIn
SLIIT - Networking & Telecommunications
Interested in discussing IT strategy, team leadership, digital transformation, or career opportunities? I'd love to hear from you.